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The Quarter Roll - Employment

Fall 2010 Edition

"Branding" Yourself In The Workforce

It took Carl over 4 years, but he finally graduated with a bachelors degree in Accounting while he was still working as a fork lift operator in a Mesa, Arizona warehouse. This degree could help him get the bank management career he had wanted for the longest time. The problem for Carl was the interviewing process. He was able to get several interviews with banks, but he wasn’t even offered a bank teller position. He had the necessary degree, so what could be the problem? After going on several job interviews and being turned down he started looking harder for reasons why.

Carl put himself in banker’s shoes so to speak. What would a hiring manager at a bank see when they looked at and listened to Carl? By talking to other bank managers Carl began to see what the problem could be. The bank was looking for a “type” of candidate, a brand of candidate. This isn’t to imply that illegal disqualifiers, such as Carl’s race or religious view, were working against him. The bank wanted managers that fit the description of what they believed a bank manager should be, and not everyone with an accounting degree met that ideal.

People trust brands. Are you brand or generic? Here is how you can stand out during a job search by creating your own personal brand.Difference between category and branding.
You can make yourself stand out in a particular skill category by creating a brand for yourself. Your brand is what makes you a different, more attractive choice for employers. Your brand is a mix of your skills, experience, and education. It is also bound together by the intangibles you offer such as attitude, confidence, and communication skills. Your personal brand is a collection of those indicators that demonstrates congruency in your message and reassures the interviewer that you are the right choice.

Employees in a particular category are everyone that is minimally qualified to do the job. In Carl’s case his accounting degree put him in an employee category that was at least minimally qualified for a banking job. However, there were many people similarly qualified. The employees who has a personal brand will stand out and will appear to be a better choice.

People trust brands because they know what to expect. The fear of loss, by investing in something untried or unknown, pushes people towards brands. The same can be said about the hiring process. The interviewer needs to make a good choice, but doesn’t know you at all. In order to avoid making a bad hiring decision she will look for any and all indicators, such as the ones listed here, that would signal you are an ideal candidate.

Online footprint and reputation
If an interviewer can log onto Facebook and see pictures of you and your drunk friends acting wild at a party so can the interviewer’s customers. Is that the image she wants her customers see when one of them looks you up after a bad experience with the company?

Your brand is your image and it is includes many aspects of your life that used to be unseen. With the web it is fairly easy to find out a lot about someone’s background and experience via ChoicePoint or their personal life via Google and Facebook. What does your web footprint say about you?

Personal appearance
Both a Geo Metro and a Chevy Corvette are cars with brand names. Both come with 4 tires and provide transportation, but there are many obvious differences between the two. One glaring distinction is their appearance. Think about what your appearance at a job interview says about your knowledge about the industry and the specific company you are applying at.

If you are applying for a carpenter’s job, and look like a polished office manager, it may be difficult for an interviewer to believe you know the difference between ripping wood and ripping paper.

Your Words
If you are applying for a bank management job do you talk like a bank manager? Every industry has its’ own lingo. Be sure to talk the same language as your interviewer and potential boss. That reassures others that you know what you are talking about.

References
Do your references reiterate what you told the interviewer? Some companies have come to rely on independent third party companies to complete back ground checks on applicants because there can be a tendency to list references that have been coached to say the appropriate things.
Why not get your references to write a letter of recommendation and include some kind of visual or written evidence that you can do the job? In the case of Carl, a forklift operator, his reference may state that Carl was instrumental in helping him get a home loan by walking him through the application process and getting his records in order. He may include a copy of his loan approval letter.

Your personal website
Ever sit in an interview and wish there was a way to demonstrate more of your work and accomplishments? A website allows you to design a presentation that showcases your achievements. It also can be fashioned to enhance your own personal brand. Even without a website there are plenty of web based sources that allow you to showcase your skills to the world. In Carl’s case he made a YouTube instructional video that showed the world how to increase their chances of getting a home loan.

Experience
No one hires fork lift operators out of the warehouse on Monday to be bank loan officers on Tuesday. Banks hire bank loan officers to be bank loan officers. Your previous experience will back up the image you are presenting. You do not necessarily have to have done that exact job. You only need to be creative in how you market your related experience.

In the case of Carl he may not have actually worked in a bank or held the title of “bank loan officer”, but he did have lots of experience. He had been helping others with different types of loan applications and problems and nearly all of them had been successful in getting their loans. He was able to demonstrate that through his blog, videos, and references.

Education
If your primary education is in something far removed from the industry you are trying to get into, focus on highlighting any other classes or seminars you took. Perhaps you took relevant non-credit classes at the community college, or educational seminars at a small business center.

Evaluations
Evaluations from previous employers can be excellent proof that you can do what you claim to be capable of. It is one thing to tell your interviewer that you were able to solve the XYZ problem and save $20,000.00. However, it is much better to show an interviewer your evaluation that states that fact.

Use previous evaluations when they support the image you are projecting. Even if the evaluation came from a company you worked for in a different industry, you can highlight criteria on the evaluation that supports reasons you should be hired or proves you can solve the interviewer’s problems or issues.

Tie it all together and solve the problem.
The reason you are being interviewed is because someone has a problem that needs to be solved. By tying all of your positive traits together into your personal brand you will make yourself stand out from the crowd and appear to be the solution to the problem.

 

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